Everything about how your personal information is collected, stored, and used at stake com — all explained in plain English on this page.
In short: stake com never sells your personal information to third parties. All data is encrypted and used solely to provide our services. You can request deletion of your data at any time.
The stake com Privacy Policy ("Policy") applies to the stake com website, mobile app, and all associated services. It explains how stake com collects, processes, stores, and protects users' personal information.
By using stake com, you are considered to have consented to this policy. If you have not yet read it, we encourage you to do so before registering.
Stake com only collects information required to provide services, ensure security, and meet legal obligations. The table below shows the types of data collected and how each is used.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address | OTP verification, notifications |
| Financial Information | Mobile banking number, transaction history | Deposit/Withdrawal Process |
| Usage Data | Bet history, game sessions, login times | Service improvement, Responsible Gaming |
| Device Information | IP address, browser type, device model | Security & Fraud Prevention |
| Location Data | Country (via IP) | Restricted Region Verification |
Stake com will never ask for information it does not need. Never share your full debit or credit card number, bank PIN, or mobile banking PIN with stake com — we will never ask for them.
Stake com uses the data it collects for the following purposes only. Your information is never used for anything beyond what is listed here.
Stake com never uses your data for profiling or sells it to third-party advertisers. If you want to stop marketing communications, you can opt out at any time from your account settings.
Stake com never sells, rents, or shares your personal information with third parties for commercial purposes. However, data may be shared in the following limited circumstances:
Our Commitment: stake com never shares your information with advertisers, data brokers, or unrelated third-party businesses.
All data stored on stake com's servers is protected using industry-standard security practices. Data centers are ISO 27001 certified and monitored 24/7.
Data retention period: data from active accounts is retained for 5 years after account closure — for legal compliance and dispute resolution. After this period, data is automatically deleted.
Stake com uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site functionality. stake com uses three types of cookies:
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies will prevent you from logging in to stake com.
Every registered user on stake com has the following rights over their personal data. To exercise any of these rights, please contact the support team.
You can request a complete list of all the information stake com holds about you.
You may request corrections to any inaccurate or outdated information. Changing your name after KYC verification may require additional documentation.
After closing your account, you may request deletion of your data. Information subject to legal retention requirements will be kept for 5 years.
You may request that your data no longer be used for specific purposes, such as opting out of marketing emails.
You can download your data in a machine-readable format (JSON/CSV).
You can object to profiling or automated decision-making.
Stake com will respond to any rights request within 48 hours.
Stake com is strictly for users aged 18 and above. stake com never knowingly collects personal information from minors.
Stake com reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified at least 14 days in advance via your registered email or an in-app notification.
To ask questions about this privacy policy, request access to your data, or submit a data deletion request, please use the contact methods below:
Stake com is committed to protecting your rights. Reach out with any concerns — we will resolve them.
Key Features of Our Privacy Protection
Your name, phone number, or any personal information on stake com is never shared with advertisers or data companies. This has been a core principle since day one.
All data transfers on stake com are secured with SSL 256-bit encryption — the same technology used by banks. Passwords are never stored in plain text.
Any stake com user can request to view, correct, or delete their data at any time. A response is guaranteed within 48 hours.
Stake com only collects information that is genuinely necessary. No unnecessary data is requested, and all data is automatically deleted once the retention period expires.
Stake com's privacy policy is GDPR-compliant. International data protection standards are upheld beyond Bangladesh — regardless of where the user is located.
To stop receiving promotional emails or notifications, simply turn them off with one click in your account settings. Important security messages will always be sent regardless.
Why We Protect Your Data and How We Do It
Most people skip the privacy policy when signing up for an online platform — they just hit "Agree" and move on. That is completely understandable, because most policies are written in such dense, complicated language that reading them feels like a chore. stake com recognizes this problem. That is why our Privacy Policy is broken down into short, clear sections and written in plain English — so you can genuinely understand what happens to your data.
The most common question we get is — does stake com share my phone number or email with other companies? The answer is no, never. stake com is a betting platform, not a data broker. Selling user data has no place in our business model. If you suddenly start receiving spam from unfamiliar companies, it did not come from stake com — your details were leaked from another source.
Payment information deserves special mention. When you make a payment via bKash or Nagad, stake com only stores the transaction amount and reference number — not your mobile banking PIN or full account details. This information is kept solely for transaction verification and record-keeping purposes, nothing else. stake com will never ask for your bKash or Nagad PIN — if anyone asks you for this, they are a scammer.
Stake com analyzes usage to improve its services, but this analysis is done anonymously. It's possible to understand which games or features are most popular without knowing who you are.
Phishing Warning: stake com will never ask for your password, OTP, or PIN via email or SMS. If you receive any such message, contact support immediately.
Many people assume that closing their account means all their data is deleted immediately. In reality, certain information must be retained for legal reasons. Under anti-money laundering laws, transaction records are required to be kept for a minimum of 5 years. This is not stake com's choice — it is a legal obligation. After that period, data is automatically deleted. For any data held beyond legal requirements, deletion requests are processed within 48 hours.
One aspect of stake com's data protection that many users are unaware of — even internal staff cannot access all of your information. Role-based access control means an employee can only view the data relevant to their specific job. Support agents cannot see your password, and the finance team cannot see the details of your gaming history. Any violation of this policy results in disciplinary action against the employee.
It's also worth understanding the relationship between responsible gaming and privacy. stake com monitors your betting patterns — but not to surveil you. If it appears that someone is losing heavily or showing changes in gaming behavior, responsible gaming guidance is automatically sent to them. This information never leaves the platform — it is used solely for your protection.
Ultimately, every decision stake com makes comes down to one principle — your data belongs to you. We only borrow it while providing our services; we never claim ownership of it.
Stake com Privacy & Service FAQs